eSIM is stuck activating?

Occasionally, an eSIM activation process may encounter a temporary delay on an iOS device. This commonly occurs when you've installed an eSIM but have not yet reached your designated country/region.

It's important to note that the eSIM is, indeed, properly installed, even if it exhibits the status of "activating" or reports an "activation failure." Rest assured, the activation procedure will seamlessly finalize once you arrive at your intended destination and establish connectivity within the network coverage zone.

Upon arrival at your intended location and within the network's coverage area, the eSIM will activate without any issues, allowing you to begin utilizing its features.

Still have any questions, please feel free to contact us:

RedteaGO gives customers the freedom to dynamically select mobile network services across the world. This allows you the ultimate convenience to buy pay-as-you-go data plans and freely switch among plans when traveling.
As Apple's official eSIM partner, RedteaGO has a solid team with 8 years of experience in eSIM technology. We are the most customer-centric eSIM brand, offering eSIMs for over 200 countries and regions worldwide.
Travel safe and travel smart with RedteaGO eSIM. Stay connected wherever you go and enjoy the convenience and reliability of our eSIM technology.

Getting Started With RedteaGO

  • Download the RedteaGO (iOS | Android) APP or visit the RedteaGO website.
  • Buy a destination eSIM.
  • 1 click to activate eSIM. 
  • Turn on your eSIM upon arrival.
  • Instantly connect to a local network.

You're all set to stay connected on the go without roaming fees! Browse our Discover+ global eSIM plans to find an eSIM package for your next trip.

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